My complain letter not sent

Dear Cythnia .

 One more question . Why the mistake done by the hotel result to a guest like me suffering all the complicate situation ? 

 Who should pay for the mailing ? Courier fees? Why should I mail to a front desk staff ? Why can't I mail it to the GM of the hotel and to complain the redundancy and awful procedure ? Why can't YPO BJ use it as next ( advance ) payment for anyone who will stay at the hotel and free me from all the trouble ? 

Best Regards

Roger ; 岳奇 

TEL:+886-910-385678

Skype : rogerlee.2008 

YPO <cynthia.ypo@gmail.com> 於 2014/7/23 上午9:39 寫道：

Dear Roger

Sorry to trouble you for below request raised by hotel. Is it convenient for you to deliver the original copy of fapiao? 

Thanks,

Cynthia


以下是转发的邮件：

发件人: "Controller, Room" <Room.Controller@westin.com>
日期: 2014年7月22日 GMT+8下午6:43:32
收件人: cynthia.ypo <cynthia.ypo@gmail.com>
主题: 回复： ROGER LEE李岳奇先生预订单

Dear Ms.Cynthia

We already received the money from the Travel Agency, but Mr. Lee got the fapiao upon checked out,

So would mind help us to contact Mr.Lee to express fapiao back. Then we will refund money to credit card.

Our hotel’s address is 北京市东三环北路7号 金茂北京威斯汀大饭店   前台Yoyo收  8610 59228888.

Have a nice day!

Best regards!

 

Yoyo