3. Setting the communication protocols
4. L : from I am too busy to surface issues
5. L : identify the how to solve the issue
6. S : on operation observation to disclose what and how .
7. L : invite L to share the rationale behind and to identify the root cause
8. S: reach the consensus on : what we agree and disagree.
9. Understand Sharing is the key component in solving
10. Encourage to excises with the same protocol and procedures without me .
Roger
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